Charter-a London Helicopter Tour

Charter-a Ltd

London Helicopter Sightseeing Tours

Tel: +44 (0)1737 823733

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Questions that may need answering

Are there weight restrictions?
Yes, each seat has a payload (17stone). Each helicopter also has a maximum weight for all passengers, pilot and luggage. We do require weights at the time of booking so we can do a weight and balance measurement for the trip
 
Are there age restrictions?
All passengers need to be 5yrs and older
 
How do I go ahead and book?
Simply send us an e-mail or contact us by phone on 01737 823733 and tell us your prefered date, time and number of passengers. We will confirm availability and simply send you a confirmation e-mail
 
What happens and for some reason I have to postpone the flight?
As soon as you realize you have to postpone the flight providing its not within 72hrs of the flight we will happily rebook you in for another date to suit you.
 
What happens if the weather postpones the flight?
Within the confirmation e-mail there will be a weather check phone number we advise you call on the morning of your flight and if we have to cancel due to weather issues we can offer you two alternatives, rebook your flight or simply offer you a refund. (these options are valid for 8 months from the original booking)
 
What am I required to bring on the day?
All passengers will be required to bring photo ID on the day as this is a requirement when flying over London, oh and don’t forget your camera’s and sunglasses if the sun is out
 
Where are you situated at each departure point?
When we issue you with a confirmation e-mail, we always attach the directions to the exact location of the helicopter to avoid you trying to find us.
 
Do the prices include or exclude VAT?
VAT is always quoted in the London Helicopter Tour prices.
 
Can we fly at night?
We are able to offer this on the AS355 from Elstree, but I would never recommend a flight over London at night due to London being a built up area you will struggle to view all the sights and spot them clearly so in my eyes its always a no no as it becomes a pointless tour.
 
How early do I need to arrive for the tour?
We ask you to arrive 15mins prior to the flight to complete some simple paperwork and receive a safety briefing from one of our experienced pilots.
 
When do I need to pay for the flight?
We ask for payment via a bank transfer or card/debit card prior upon accepting the flight. This will allow us to secure the helicopter and time for you.

Charter-a Ltd - Hangar One Redhill Aerodrome, Kingsmill Lane, Surrey - Terms and Conditions

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